What should I do if I forget the member account password?
You can select "Forgot Password" on the login page. The system will send a password change guide to your registered email. Please use the procedure in the email to reset your password.
How to change password?
Please go directly to your "Personal Information" page after logging in, then click "Set a new password", and finally enter the old password, new password and update.
How to register and log in?
Please go to the "Login and Registration" page and enter your login email and password.
Which payment method do you accept?
In order to let customers enjoy a better shopping experience, V LAB now provides the following payment methods. Credit Card (Visa /MasterCard)
Why I have entered the credit card information, but the payment is still unsuccessful?
If you have entered your credit card information but still cannot make the payment, please check that your payment information is correct (including credit card number, expiration date, CVN and one-time password), because if you did not enter the correct credit card information or left the transaction screen midway , The order cannot be successfully traded.